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Pick up and return at the airport.
An internet connection that you can use during your entire stay.

Pick-up and return of your JAPAN WiFi mobile Wi-Fi hotspot takes place at the XCOM GLOBAL kiosk or affiliated service counter found inside major international airports all across Japan. Of course, there's no problem with picking up at one airport and returning at another. Pickup at the airport when you arrive in Japan and then return at the airport when you leave, allowing you to take an internet connection everywhere with you during your stay. *no additional handling charges for pickup or return.

New Chitose Airport Domestic Terminal Building 1F, Arrival Lobby

Operating Hours
(Japan Time)
8:00 a.m. to 7:30 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Narita Airport Terminal 1 North Wing 1F, Arrivals Lobby

Shops
Operating Hours
(Japan Time)
7:30 a.m. to 9:00 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Arrival and departure airline in Narita Airport Terminal 1

Aeroflot / Aeromexico / Air Berlin / Air Busan / Air Canada / Air China / Air France / Air Japan / Air New Zealand / Aircalin / Alitalia / All Nippon Airways / Asiana Airlines / Austrian Airlines / China Southern Airlines / Delta Airlines / EgyptAir / Etihad Airways / Eva Airway / Garuda Indonesia / IBEX Airlines / Jet Airways / KLM Royal Dutch Airlines / Korean Air / Lufthansa / MIAT Mongolian Airlines / Scandinavian Airlines System / Shandong Airlines / Shenzhen Airlines / Singapore Airlines / South African Airways / Swiss International Air Lines / TAM Airlines / Thai Airways International / Turkish Airlines / United Airlines / US Airways / Uzbekistan Airways / Vietnam Airlines / Virgin Atlantic Airways / Virgin Australia / Vladivostok Air    As of July 2014

Narita Airport Terminal 2 B1, Train Ticket Gates Level

Shops
Operating Hours
(Japan Time)
7:00 a.m. to 9:00 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Arrival and departure airline in Narita Airport Terminal 2

Air India / Air Macau / Air Niugini / Air Tahiti Nui / AirAsia / American Airlines / Bangkok Airways / British Airways / Cathay Pacific Airways / China Airlines / China Eastern Airlines / Eastar Jet / Emirates / Finnair / Hong Kong Airlines / Japan Airlines / Jeju Air / Jetstar Airways / LAN Airlines / Malaysia Airlines System / Pakistan International Airlines / Philippine Airlines / Qantas Airways / Qatar Airways / S7 Airlines / Scoot / Skymark Airlines / SriLankan Airlines / Transaero Airlines    As of July 2014

Haneda Airport International Terminal 3F, Departures Lobby

Shops
Operating Hours
(Japan Time)
4:00 a.m. to 2:00 a.m. (Open 22 hours)
PDFAirport Counter Maps
Google MapGoogle Map

Chubu Centrair International Airport 3F, Departures Lobby

Shops
Operating Hours
(Japan Time)
7:00 a.m. to 10:00 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Kansai Airport Terminal 2 International General Area, Arrival Gate

Operating Hours
(Japan Time)
9:30 a.m. to 9:00 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Kansai Airport Terminal 2 International General Area, Departure Gate

Operating Hours
(Japan Time)
6:00 a.m. to 9:30 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Fukuoka Airport International Terminal 1, Arrivals Lobby

Shops
Operating Hours
(Japan Time)
7:30 a.m. to 9:30 p.m.
PDFAirport Counter Maps
Google MapGoogle Map

Return by Mail (Return Only, Fees Apply)

Those who cannot return the device to an XCOM counter at an airport can return it by mail (fees apply).
You will be given a mail parcel with the return address written on it when you receive the rental pack. Easy return without the need to write anything.
The return parcel can be sent from post offices across Japan including the branches located at airports.

Return LocationPost Offices Across Japan
Fee¥500 per unit +tax
DetailsJapan Post Co.,Ltd.